Halcyon Group: Three-Phase Program


		The Halcyon Group Program offers three phases of dispute resolution: ombuds services; mediation; and, binding arbitration. The Program is intended to resolve each dispute as fairly, as early, as informally, and as privately as possible. The three-phase program offers different levels of intervention to ensure that disputes are resolved using the least costly and disruptive process. The Halcyon Group provides: skilled, impartial professionals, who help resolve such disputes effectively; all policies, agreements and other documents necessary to install the Program; and, orientation seminars to review the nature and procedures of the Program with management and all employees. When an organization accepts the Halcyon Group Program, both the employer and employees agree to resolve most, if not all, disagreements within the ADR system, and to use the Program as the exclusive way to conclude workplace disputes.
		PHASE 1: OMBUDS SERVICE PHASE 2: MEDIATION SERVICE PHASE 3: ARBITRATION SERVICE